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We have a 100%
satisfaction guarantee. If your not satisfied in any way, you may
return your purchase for a full refund of the purchase price and
original shipping cost, within 10 days of receipt.
Your purchase will be packed with extreme
care to insure that it arrives to your door in perfect condition.
However, on rare occasions, damage does
occur. Please notify us within 10 days of receipt, by
email
or phone, 419-889-8217 in the event of damage or breakage. We will
replace your purchase immediately or refund your money if a replacement
is not available.
Please keep all
damaged packaging in case the shipper requests an inspection. You may
be asked to return the broken merchandise to the address that it was
shipped from.
If you have any
further questions please call, or email us
Thank you!
Hometraditions
Findlay, Ohio 45840
419-889-8217
For those getting feather trees:
Feather tree should be stored in a closet or
climate controlled location, never in a basement or attic. Heat will
burst the berries, and dampness will damage the tree. Cover with a
pillow case or paper bag with cedar blocks, rather than storing in an
airtight container. Display in indirect sunlight, so not to fade the
paper wrapping on the trunk. With proper care, your feather tree will
last for years and years.
For those getting tapestry items:
These rich luxurious tapestry throws and
accessories are made of triple woven 100% cotton. The
throws, runners and placemats are completely machine washable and
dryable, gentle cycle with mild detergent.
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